…that working parents, or those with caring obligations, or those of a certain seniority or those with disabilities are somehow less able to deliver outstanding service in our field.

At Paladin, we disagree. We love our work, but we also have a life outside of work. Also, we have children and family commitments. We have caring responsibilities and we recognise the importance of a good work-life balance. And most importantly, we know that the quality of the service we provide is not governed by the number of hours we bill each week. It is governed by our expertise, our values and our commitment to the client.

We ensure that clients can always get hold of us by making sure that one of our team is always ‘on call’. At Paladin, we never take on work which we cannot comfortably deliver. And when we are engaged on a task for a client, we give 110%. Those are the factors which ensure outstanding customer service.

Come and join us

So we specifically built Paladin as a firm which would operate differently. This means we operate flexible hours. We encourage remote working. What’s more, we embrace technology to allow us to operate in a versatile, responsive and adaptable way. And by doing so, we deliberately seek out like-minded people from what we believe is a grossly-undervalued pool of talent. Best of all, this approach allows us to generate cost-savings which we are able to pass on to our customers.

Are you truly great at what you do?

Do you represent clients with the ‘Paladin’ mindset?

Do you thrive on delivering outstanding customer service?

If so, we’d love to hear from you. For us, these are the only characteristics that matter.